What our Customers say...

Testimonials

Everyone at SERVPRO has made a stressful situation so much easier! From the moment I called about the flood in my house, I have felt as if I was in good hands. Anthony was extremely helpful when it came to picking my new flooring and working with my insurance. Angel and Rob were wonderful! They installed my flooring in a timely manner and went above and beyond in being flexible with my work schedule and doing an excellent job at putting in my flooring. Thank you to everyone at SERVPRO!!!

Five stars.

Ted and Steve were super nice, knowledgeable and professional. Also very great personalities to be around. Our office got flooded and they got here in a pinch. They also cleared out our closet and items in rooms that needed to be moved and made sure the place was in good condition before leaving. Would definitely recommend!

SERVPRO's team was great! They explained exactly how the insurance billing would occur and more importantly, my property was restored quickly!

Ted and Zack went above and beyond taking care of a fire sprinkler leak. They told us products to purchase to help with the cost. Showed us what we could do ourselves to save some money. They took care and left our home better than before.
Excellent team

Mike and his crew were great. Very polite and courteous. Thorough, clean overall great customer service.



 

From the first contact to the last the staff was helpful and friendly. I had never been through this type of thing before and they were great about answering all my questions.I had my drying and repairs done by this company and they were great through both processes.

A small PVC plug in a water line developed a small crack and leaked for several days. It was a vacation rental that was not occupied at the time so when it was discovered the carpet, laminate and sheetrock by the floor was soaked. SERVPRO had a crew there that day to remove all the ruined flooring and sheetrock and then set up dryers that kept any mold from growing. Had the unit back up and running no time!

This company has served us well a few times with previous floods. Respond time is immediate and Dustin Huffman our project manager has done a Fantastic job . SERVPRO works well with our insurance company so this minimizes the problems associated when your home is damaged.

Great on everything - thanks so much! Timely and informative.

The lead project manager Mike was great. He brought me down to the crawl space to inspect some of the mold that was found on some of our beams. My wife and I were stressed about this because it could have held us up in selling our house. He was very knowledgeable with his assessment and put us at ease. They were able to schedule the work in a short amount of time because of the deadline of our closing. I would highly recommend SERVPRO if you need these type of services. They are very punctual and thorough in the job they perform. Thanks for taking stress off of our shoulders!

Absolutely phenomenal the before and after pictures are amazing, they left everything so clean.

Serve pro of Yavapai County was very professional. They all were very kind and had a lot of knowledge.

SERVPRO was very professional in every respect. Their representatives were very well trained and completed all the work ahead of schedule. They reacted immediately adn were able to minimize the damage done. I would highly recommend them.

Kevin, Stuart, and the team at SERVPRO took great care of my family this past weekend. After the initial restoration company I booked with could not deliver...and didn't even show up as promised...SERVPRO arrived within two hours of notification. Being a holiday weekend, our leaky pipes had a real chance of causing havoc with my daughter's bedroom if not remedied promptly. Kevin and Stuart showed up on time, took immediate action with dehumidifiers/air movers, and put our worries at ease. Kevin continued to monitor temps & moisture the next few days to make sure everything went well. I can't say enough about this experience. If you want high standards, sound execution, and professional attention...this is your company.

The work done by SERVPRO was great. They completed paperwork and the actual work in a timely manner. They always were there with friendly faces to answer in a timely manner. I would recommend them to anyone. Great work!

If you have an issue like a flood, call this Co. For me they responded on the same day (a week-end to boot), and spent 6-hours thoroughly mitigating the issue to ensure it didn't get worse. Follow-up communications and actions were exceptional. Highly recommended!

Your entire staff is professional, courteous, and helpful. It has been a pleasure!

Thank you for such great customer service!

My home shows no signs of ever having fire damage. Thank you SERVPRO!

Thank you for your professionalism. This has been a very good experience!

I can't believe it was so easy to have my mold problem taken care of. Thanks SERVPRO!

SERVPRO has the best technicians and the office staff is fantastic!

SERVPRO did a great job repairing my home after the fire!

The mold in our home was so bad, but SERVPRO helped clean and remove all of it. Thank you for doing such and excellent job!

SERVPRO is so good at what they do. I wouldn't recommend anyone else!

Great experience. They were so nice and handled our loss with a professional attitude.

We had a nasty mold loss, and SERVPRO was incredible to work with.

SERVPRO is a great company to work with. Very solid work!

The team was well mannered and professional.

Great work! Appreciate them so much!

Such a fine group of workers and did such an amazing job. Would definitely recommend.

We had a real mess from the rain and SERVPRO made it all better.

Our flooding situation was so tough, but SERVPRO made everything better. They were so professional and helped us from start to finish.

SERVPRO is a great company to work with.

Wouldn't use anyone else, Great company!

SERVPRO is simply the best restoration company ever!

SERVPRO helped us with our mold issue. They were trustworthy and honest.

SERVPRO is so honest and full of integrity. Highly recommend!

SERVPRO's team was great! They explained exactly how the insurance billing would occur and more importantly, my property was restored quickly!

Thanks again for all your hard work!

Thanks Servpro for your quick response in such a time of need!

Thanks so much for taking care of my fire damage on Christmas morning! Even though it was the holidays Servpro came to rescue!! Thanks guys!

Thanks again for everything! When we needed help the most your professional crews helped us through it!

Thanks for helping us in a time of need! Without the Servpro Team we are not sure where we would be today!!

Your team was great!! Thank you for your professionalism and great service!

Thank you again for coming to my business so quickly! If it was not for SERVPRO of Yavapai County, we would have had a huge mess to cleanup by ourselves.

Thank you for everything that you did! Your team was great and took a stressful situation and helped us manage it. When we came home to standing water in our home, we had no idea what to do! But SERVPRO of Yavapai County helped with the water extraction and dried the structure to prevent further damage. Thank you SERVPRO of Yavapai County!!

SERVPRO of Yavapai County was great! Thank you so much for everything that you did!!

Wow! What a great experience during such hard times! Thanks Servpro for all the help!!

SERVPRO did a great job getting my ductwork clean! We just bought the house and wanted our ducts cleaned before moving in. SERVPRO of Yavapai County did a great job and we can breathe easier now!

Thank you SERVPRO of Yavapai County for your help. Your crew was extremely professional and helped us through the water mitigation process.

Your crews did an outstanding job! We greatly appreciate all the hard work that was put in to help us with our fire damage.

Same work crew as pack-up - GREAT CREW!!! Many Kudos!

I was very impressed by your technicians and their professionalism while doing work in my home. They were very polite and informative. They were on time everyday, and kept me up to speed on what was going on in my home. I will definitely recommend SERVPRO of Yavapai County to anybody who requires your services. Please recognize your technicians for the great job they did at my house!

We couldn't be more pleased with the treatment we have received today from your technicians. They are very hard workers and answered all of our questions. What an asset they are for SERVPRO of Yavapai County!

Thank you for being there when we needed you!